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Booking information.

Best price guarantee, Hotel contract terms and travel insurance

Best Price Guarantee

We want to offer you our "best price guarantee" always with the best price.

In the plain text: If you find on the internet a more favorable offer in an online booking portal within 24 hours after booking, the difference will be refunded by the accommodation at the arrival.

All participating companies can be recognized by the written "BEST PRICE GUARANTEE" or the logo "BEST PRICE".

Here you will find the terms of the "Best Price Guarantee".


Hotel Contract Terms

You can book your desired accommodation on our website online, or you can contact the accommodation directly for your reservation.

If you have any questions or wishes we, the team of the tourist information, would be glad to help you!

For a booking, the following terms and conditions of the Austrian hotel industry apply, provided that the accommodation companies do not have their own booking and cancellation conditions:

Guidelines for room cancellations according to Austrian hotel contract terms
Up to three months before the agreed day of arrival of the guest, the accommodation contract can be terminated by a unilateral declaration by both parties (guest and accommodation) without paying a cancellation fee.

Danach ist ein Rücktritt durch einseitige Erklärung des Vertragspartners nur unter Entrichtung folgender Stornogebühren möglich:

Thereafter a rescission by unilateral declaration by the contracting party is only possible with the following cancellation fees:

  • 3 up to 1 month before arrival day 40% of the total package price
  • up to 1 week before arrival day 70% of the total package price
  • in the last week before the arrival day 90% of the package price

General Business Conditions for the Hotel Industry (AGBH 2006)


European Travel Insurance

European Travel InsuranceIf you want to be safe: With the conclusion of a travel cancellation insurance, you can secure yourself.

We recommend the European Travel Insurance. You are, of course, free to take out a travel cancellation insurance through the insurance office of your trust.

European Travel Insurance

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